Senior Client Representative

Location: Columbus, OH
Job Type: Full-Time | Entry-Level
Salary Range: $69,000 – $75,000 (based on experience)
Industry: Marketing & Client Relations

About the Role:
We’re looking for an enthusiastic and people-oriented Senior Client Representative to join our growing team at Encore Solutions. This is an entry-level opportunity designed for someone with a background in customer service who’s ready to take their career to the next level. You'll gain hands-on experience, receive ongoing training and mentorship, and build your skills in marketing coordination, brand development, and client relationship management.

What You’ll Be Doing:

  • Serve as the main point of contact for clients, ensuring their needs are met with professionalism and care

  • Support marketing campaigns and brand promotions on behalf of our clients

  • Represent client brands in face-to-face settings, helping increase visibility and awareness

  • Collaborate with internal teams to coordinate marketing materials, customer outreach, and daily goals

  • Gather client feedback and relay it to internal teams for continuous improvement

  • Assist with market research and reporting on campaign performance

  • Learn and develop leadership and communication skills through ongoing coaching

Who We're Looking For:

  • 1–2 years of customer service or client-facing experience (retail, restaurant, hospitality, etc.)

  • Excellent interpersonal and communication skills — you enjoy working with people

  • A positive, team-first mindset with the desire to learn and grow

  • Detail-oriented and organized, especially in fast-paced environments

  • Interest in marketing, branding, or sales is a plus

  • Degree in communications, marketing, or business is helpful but not required

What We Offer:

  • Personalized training and professional development

  • Clear path to leadership and advancement within the company

  • A fun, fast-paced, and team-oriented work environment

  • Networking opportunities and access to industry events

  • Weekly pay and performance-based incentives

Ready to Grow With Us?
If you're motivated, coachable, and eager to build a career that blends marketing, customer service, and leadership, we want to hear from you. Apply today and let's build something great together.